A broken garage door spring is one of the most common — and most dangerous — issues homeowners face. When a spring snaps, the door loses its counterbalance and can fall without warning. We connect homeowners throughout Plano and Collin County with local contractors who repair and replace torsion and extension springs safely, using the correct tools and procedures.

Plano is one of North Texas's largest corporate employment hubs, home to major company headquarters clustered around Legacy West and the Highway 121 corridor, and its residential character reflects decades of deliberate master-planned development rather than organic small-town growth. Most of the city's housing stock dates from the 1970s through 2000s, built in waves of brick-and-siding subdivisions with attached two- and three-car garages as new corporate campuses drew families north from Dallas. The neighborhood is squarely on Blackland Prairie clay, the same expansive soil that runs through much of the DFW Metroplex, and its seasonal swelling and shrinking with rainfall puts real stress on garage slab alignment even in newer construction. Because so much of Plano's housing stock entered service in concentrated building waves, large numbers of garage door systems are now aging through the same multi-decade windows at roughly the same time, which is part of why spring replacement and opener service call volume has been climbing steadily across the city's older, established subdivisions.

Torsion vs. Extension Springs

Torsion springs run horizontally above the door opening and are the most common type in modern homes. They store energy as the door closes and release it as the door opens. Extension springs run along the upper tracks on either side of the door. Both types are under extreme tension — spring replacement is not a safe DIY task. The correct spring size, wire gauge, and winding method matter significantly for door balance and longevity.

  • Look at the spring above the door. A broken torsion spring almost always shows a visible gap of a couple of inches in what should be one continuous coil — this is the clearest confirmation available.
  • Test the weight with the opener disconnected and the door closed. A balanced door lifts with moderate effort and stays roughly where you leave it. A door that will not budge, or that slams back down, has lost its counterbalance.
  • A single loud bang, often mistaken for something falling over in the garage, is the sound of a torsion spring letting go. It usually happens with nobody there, and the door only fails the next time someone tries to open it.
  • Extension springs run along the horizontal tracks on both sides. A failure there tends to show as one side hanging lower than the other, or the door racking as it travels.

How Long Do Springs Last?

Standard garage door springs are rated for approximately 10,000 cycles. The average household opens and closes their garage door about 4-5 times per day, which means a standard spring may last 5-7 years. High-cycle springs rated for 25,000 or more cycles are available as an upgrade and are worth considering if you use your garage as a primary entry point. We can advise on the best option for your usage pattern.

  • Replacing a spring restores the counterbalance. It does not repair a bent track, a frayed cable, or worn rollers — those wear on their own schedule, and they are often what caused the rough operation you noticed before the spring gave out.
  • It does not undo damage already done to the opener. A unit that spent weeks straining against an unbalanced door can fail soon afterward, and that is a separate repair.
  • It does not change the cycle rating you started with. A standard replacement spring on a door opened five or six times a day is on the same clock as the one that just broke — the high-cycle option is what changes that arithmetic.
  • It does not address panel damage or a door already past its service life. If the door itself is failing, a new spring is money spent on something you may replace anyway.

Have Questions?

Not sure what's wrong? Describe what you're seeing and we'll tell you what it likely is before scheduling anything.

Call (254) 379-9399

This content is reviewed by the Texas Garage Door Service editorial team and informed by licensed-contractor sourcing, manufacturer documentation, and established industry standards for Garage Door Service. Read our editorial standards.