A garage door that will not close is a security problem. A door stuck open in extreme weather is an immediate inconvenience. When the situation cannot wait, we prioritize same-day emergency calls for Longview and Gregg County homeowners and get to you as quickly as possible.
When to Call for Emergency Service
Emergency situations we respond to include: a door that will not close at all, leaving your home or vehicle exposed; a broken spring where the door dropped suddenly; a door that has come off its tracks and cannot be moved safely; or a vehicle that is trapped inside. In these situations, attempting a DIY fix can be dangerous and often makes the underlying problem worse.
What to Do While You Wait
If your door is stuck open, secure any valuables in the garage and avoid leaving the home unoccupied if possible. Do not attempt to manually force a door that has a broken spring or is off its tracks — the door can be significantly heavier than it appears and can fall without warning. If you need to disconnect the automatic opener to use the manual release handle, pull the red cord straight down, not at an angle.
Have Questions?
Not sure what's wrong? Describe what you're seeing and we'll tell you what it likely is before scheduling anything.
Call (254) 379-9399