A broken garage door spring is one of the most common — and most dangerous — issues homeowners face. When a spring snaps, the door loses its counterbalance and can fall without warning. We connect homeowners throughout Longview and Gregg County with local contractors who repair and replace torsion and extension springs safely, using the correct tools and procedures.

Longview sits in Gregg County at the heart of the East Texas oil patch, a city whose modern layout still traces back to the 1930s East Texas oil boom that briefly made it one of the fastest-growing places in the country. That boom-era wealth built solid brick ranch homes through the 1950s and 60s in neighborhoods like Southwood and around McCann Road, many still on their original garage hardware from that era. LeTourneau University and the Eastman Chemical plant anchor the local economy today, and residential growth has extended west toward Highway 259 with newer construction featuring wider double-car garages designed for the area's pickup-and-SUV culture. Pine forest surrounds the city on nearly every side, and the dense tree cover keeps humidity trapped close to the ground even on days when nearby open country is drier — a factor that shows up in how often panels and seals need attention on the shaded, tree-lined streets common to Longview's older residential grid compared with more exposed newer subdivisions.

Torsion vs. Extension Springs

Torsion springs run horizontally above the door opening and are the most common type in modern homes. They store energy as the door closes and release it as the door opens. Extension springs run along the upper tracks on either side of the door. Both types are under extreme tension — spring replacement is not a safe DIY task. The correct spring size, wire gauge, and winding method matter significantly for door balance and longevity.

  • Look at the spring above the door. A broken torsion spring almost always shows a visible gap of a couple of inches in what should be one continuous coil — this is the clearest confirmation available.
  • Test the weight with the opener disconnected and the door closed. A balanced door lifts with moderate effort and stays roughly where you leave it. A door that will not budge, or that slams back down, has lost its counterbalance.
  • A single loud bang, often mistaken for something falling over in the garage, is the sound of a torsion spring letting go. It usually happens with nobody there, and the door only fails the next time someone tries to open it.
  • Extension springs run along the horizontal tracks on both sides. A failure there tends to show as one side hanging lower than the other, or the door racking as it travels.

How Long Do Springs Last?

Standard garage door springs are rated for approximately 10,000 cycles. The average household opens and closes their garage door about 4-5 times per day, which means a standard spring may last 5-7 years. High-cycle springs rated for 25,000 or more cycles are available as an upgrade and are worth considering if you use your garage as a primary entry point. We can advise on the best option for your usage pattern.

  • Replacing a spring restores the counterbalance. It does not repair a bent track, a frayed cable, or worn rollers — those wear on their own schedule, and they are often what caused the rough operation you noticed before the spring gave out.
  • It does not undo damage already done to the opener. A unit that spent weeks straining against an unbalanced door can fail soon afterward, and that is a separate repair.
  • It does not change the cycle rating you started with. A standard replacement spring on a door opened five or six times a day is on the same clock as the one that just broke — the high-cycle option is what changes that arithmetic.
  • It does not address panel damage or a door already past its service life. If the door itself is failing, a new spring is money spent on something you may replace anyway.

Have Questions?

Not sure what's wrong? Describe what you're seeing and we'll tell you what it likely is before scheduling anything.

Call (254) 379-9399

This content is reviewed by the Texas Garage Door Service editorial team and informed by licensed-contractor sourcing, manufacturer documentation, and established industry standards for Garage Door Service. Read our editorial standards.